Refund policy

The short version

Changed your mind? You get a full refund within 7 days of paying, as long as you haven't downloaded any file without the watermark.

How to ask

Reply to the receipt email from Paddle (our reseller), or contact us at hello@[your-domain]. Refunds go back to the card or account you paid with, usually within 5 to 10 days.

After you've downloaded

Our plans are digital content you receive straight away. When you buy, you agree that access starts immediately and that you lose the EU 14-day right of withdrawal once you download a clean file. Before your first clean download, you can still withdraw within 14 days of purchase.

If a file is faulty (for example it won't open or doesn't match your design), tell us and we'll fix it or refund you, whatever the timing.

Subscriptions

You can cancel Monthly or Pro annual at any time from your Account page. You keep access until the end of the period you paid for, and you won't be charged again. Earlier periods aren't refunded once you've downloaded files in them.

When a refund is given

Access bought with that payment ends straight away.